Privacy Policy

Signature Keystone Property & Site Services (“Signature Keystone,” “Company,” “we,” “us,” or “our”) is a DBA of Tiverton, LLC, operating as Tiverton Infrastructure Partners. This Privacy Policy describes how we collect, use and protect your personal information when you use this website or communicate with us about a property or service request.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number and mailing address.
• Property and Service Information: Property address, status, access information, project requirements, requested outcome and property photographs.
• Project Records: Proposals, approvals, schedules, change records, invoices, receipts and completion documentation.
• Payment Information: Billing details processed securely through designated payment processors. We do not store complete payment-card details.
• Communication Records: Text messages, emails, phone calls and voicemails related to service requests.
• Usage Data: Website browsing data, IP addresses and device information.

We collect information when you:

• Submit a property-review, contact or lead form through this website.
• Call 1-844-HAUL-DMV / (844) 428-5368.
• Send us text messages, property details or photographs.
• Use a customer or partner portal.
• Approve a proposal, sign an agreement or make a project payment.

We use the information we collect to:

• Review properties and prepare scopes, proposals and schedules.
• Coordinate property cleanout, repairs, renovation, turnover and documentation services.
• Send confirmations, appointment reminders, project updates and quote follow-ups.
• Process payments and provide invoices, receipts and reconciliation records.
• Communicate with you by phone, email or text message about your request.
• Improve our website, services and client experience.
• Comply with legal and contractual obligations.

We do not sell, rent or trade your personal information to third parties, and we do not share text messaging originator opt-in data or consent with any third parties. We may share information only with:

• Service Providers: Payment processors, email providers, communication platforms including Twilio, and hosting or data services that assist us in operating our business.
• Project Participants: Authorized contractors, trades and professional partners only to the extent needed to review, schedule, perform or document an approved scope.
• Legal Requirements: When required by law, court order or government regulation.

We implement reasonable technical and organizational measures to protect personal information, including encryption in transit, secure payment processing and access controls on internal systems.

We retain personal information for as long as necessary to provide services, maintain project and accounting records, comply with legal obligations and resolve disputes. You may request deletion of eligible data by contacting us.

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of eligible data.
• Opt out of text messages by replying STOP.
• Opt out of marketing emails through the unsubscribe link.

Our website may use cookies and similar technologies to improve your browsing experience and analyze site usage. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or your personal data, contact us: